• Building Influence and Managing Performance

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    Name: Building Influence and Managing Performance
    Date: March 22, 2017
    Time: 8:30 AM - 4:00 PM CDT
    Event Description:
    Instructor: Arlene Anderson, MS, specializes in leadership development, resilience training, communication/conflict, strategic planning, and culture change management.

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    You are more influential when you can articulate a clear vision, drive engagement, and understand and navigate the informal power structure in your organization.  You will identify your current skills in these areas and acquire new tools to help you build your influence across the organization. The most influential leaders provide their team members with clear performance expectations and feedback, continually coach employees, and recognize good performance. You will learn and practice all of these skills.

    You will learn to:

    • Drive engagement
    • Navigate the informal power structure
    • Persuade others
    • Influence upward
    • Set clear goals
    • Identify differences in motivation among your team members
    • Create a culture of trust and accountability
    • Coach others
    • Provide meaningful feedback

    This program has been approved for 6 General recertification credit hours through the HR Certification Institute (HRCI).

    This program is valid for 6 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

    This course is part of our Frontline Leadership Certificate. The course may be taken as a stand-alone workshop, or as part of the five-course Certificate program.


    Great Lakes Aquarium, 353 Harbor Drive, Duluth
    Date/Time Information:
    Wednesday, March 22, 8:30 AM - 4:00 PM
    Contact Information:
    $349 (includes refreshments and lunch)
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