• Foundations of Frontline Leadership

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    Name: Foundations of Frontline Leadership
    Date: September 20, 2017
    Time: 8:30 AM - 4:00 PM CDT
    Instructor: Arlene Anderson
    Event Description:
    Serving in a leadership role for the first time is exciting–and scary. Supervisors often have a hard time making the switch from identifying themselves as being of value as a producer to being of value as one who makes others productive. Some frontline leaders have the added pressure of leading a group they were once part of. Navigating these changes and managing complex relationships requires a great deal of emotional intelligence (EQ). Gain the foundation you need to redefine yourself as a leader and get work done through others. Register now!

    This program has been approved for 6 General recertification credit hours through the HR Certification Institute (HRCI).

    This program is valid for 6 PDCs for the SHRM-CP or SHRM-SCP. For more information about certification or recertification, please visit shrmcertification.org.

    You will learn to:

    • Differentiate between responsibilities of an individual contributor and a front-line supervisor
    • Navigate the tricky transition from being a member of a team to the leader of the team
    • Establish boundaries for yourself and your team
    • Build influence skills
    • Increase emotional intelligence
      • Self-awareness: Your values, priorities, and motivators
      • Increase awareness of others’ values, priorities, and motivators
      • Connect with others who are different from you


    Event Media:
    UMD Center for Economic Development
    11 E. Superior Street / Suite 210
    Duluth, MN 55802
    Date/Time Information:
    September 20, 2017 / 8:30 a.m. to 4 p.m.
    Contact Information:
    UMD Continuing Education / 218-726-8113
    $349 (includes refreshments and lunch)
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